Oversee and coordinate the District-wide waiting list process, ensuring enquiries from parents and carers are managed efficiently and that young people are allocated to Groups fairly and in line with capacity.
Key Responsibilities
Enquiry Oversight
• Monitor incoming website and central District enquiries.
• Ensure timely responses to parents and carers.
• Maintain accurate records of young people awaiting placement.
Allocation & Coordination
• Work with Group Lead Volunteers to understand section capacity.
• Allocate young people to Groups based on availability, geography, and waiting time.
• Support new Groups or section expansions where demand is high.
Process Improvement
• Review waiting list systems and recommend improvements.
• Ensure GDPR compliance and secure data handling.
